Insurance

Insurance Software Clicks Better With Whatfix’s Digital Adoption Platform

Enable end-users on Duck Creek, Guidewire, or any insurance system (from billing, claims management, and policies) with contextual in-app guidance, reinforcement training, user communication and moment-of-need support built with Whatfix’s no-code Visual Editor to drive application end-user adoption and achieve insurance modernization outcomes.

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PARTNERSHIPS

DAP on Insurance Applications Benefits

Whatfix drives insurance transformation with better digital insurance application experiences.

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Increase profitability by accelerating the policy and claims process.

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Boost customer satisfaction (CSAT) score with superior customer experience.

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Enable your end-users with contextual onboarding and in-app training to drive insurance technology adoption.

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Easily facilitate and manage change from legacy to modern insurance application.

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Improve adoption of your agent and policyholder portals.

DAP for P&C Insurance

Whatfix enables all insurance end-users – from claims agents, policy writers, and policyholder customers – to complete insurance-related tasks such as filling a claim, adjusting a claim, writing a policy, and more efficiently with in-app performance support at critical moments – eliminating insurance digital friction, reducing errors made by end-users, and improving process governance.

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DAP for Life Insurance

Achieve operational excellence by enhancing life insurance policy processing quality by equipping functional users such as underwriters and agents with in-app training and moment-of-need support.

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By The Numbers

The Whatfix difference

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Increase in insurance employee productivity
0%
Reduction on insurance support queries

0%
Reduction in insurance technology training content creation costs

0%
Reduction in go-to-launch insurance applications

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Faster time to proficiency for new employees and new policyholders
0%
Reduction in knowledge discovery time


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