s2p

S2P & Procurement Software Clicks Better With Whatfix’s Digital Adoption Platform

Enable end-users on Coupa, SAP Ariba, PRM360, or any source-to-pay and procurement software with contextual in-app guidance, reinforcement training, user communication, and moment-of-need support built with Whatfix’s no-code Visual Editor to drive procurement adoption and achieve business outcomes.
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Whatfix drives business outcomes with better e-procurement experiences.

Enable your end-users with contextual assistance and drive e-procurement technology adoption.

Reduce time-to-proficiency and enable procurement and S2P software end-users with contextual, guided in-app experiences like Flows, Task Lists, and Smart Tips to improve productivity, drive adoption, and achieve procurement and business outcomes.

Support procurement application end-users at the moment of need and drive productivity.

Whatfix enables all procurement application end-users to complete S2P-related tasks such as quality control, purchase ordering, inventory management, vendor onboarding, etc. with in-app performance support at critical moments – eliminating e-procurement friction, reducing errors made by end-users, and improving process governance.

Understand how end-users engage with your procurement processes and optimize processes

With Whatfix Guidance Analytics, analyze how procurement application end-users engage with your Whatfix-built in-app content, like Task List completion rates, Flow dropoffs, and Smart Tip views. With Product Analytics, capture and analyze S2P end-user behavior and adoption without engineering support, including user actions, attributes, event tributes, and auto-capture to better frictionless procurement experiences and workflows.

Whatfix DAP Features

Whatfix Enables Procurement End-Users

In-App Guidance

Use Whatfix’s no-code Visual Editor to create in-app guided content in your procurement and source-to-pay applications like Flows, Task Lists, Smart Tips, Beacons, Pop-Ups, Field Validations, and more. Onboard new end-users quickly with Tours and Task Lists, manage constant change with Pop-Ups, drive process adoption with Flows, alert users of timely information with Smart Tips, and more.

Self Help

Self Help is an in-app resource center that integrates with your employee support content and company policies like your company procedures, procurement SOPs, playbooks, workflows, training resources, and more, providing a searchable help center with contextual answers to end-user queries. Self Help entries trigger in-app Flows to guide end-users through e-procurement processes.

Guidance Analytics

Guidance Analytics provides procurement application end-user engagement and usage data on your in-app content built with Whatfix. See Task List completion rates, Flow dropoffs, Smart Tip views, common Self Help queries, and more.